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I&C: The Smart Utility Is Already Here

Written by Brian Price, PMP | May 5, 2026 1:30:00 PM

 

 

Brian Price, PMP serves as a senior project manager and I&C group head. He is a specialist in the design and implementation of electrical instrumentation and control systems. He has experience in system design, project and resource management and turnkey system implementation for control systems across multiple industries. Brian has overseen the construction of more than 200 projects for more than 100 customers in multiple countries and industries.

Across the Midwest and throughout the country water and wastewater utilities are evolving. What was once just pipes, pumps and treatment facilities are now a network of sensors, automation and data-driven decision making.

The smart utility is not something for the future...it is here now.

Smart utilities use technology like Instrumentation and Controls (I&C), supervisory control and data acquisition (SCADA) systems, advanced sensors and data analysis to monitor and manage infrastructure. These tools allow operators to see what's happening across their systems from pump station performance to water levels, flow rates and treatment processes.

This change started with SCADA systems, which provide centralized monitoring and control of treatment plants and remote facilities. Today’s smart infrastructure has sensors to detect changes instantly where operators are alerted before problems get too big. The data from SCADA systems is analyzed to improve efficiency and reliability.

Smart systems help utilities find leaks earlier, optimize treatment processes, and respond faster to operational issues. With utilities facing workforce challenges and aging infrastructure, these technologies let operators manage systems more effectively with the resources they have.

Becoming a "smart utility" does not require a complete overhaul. Many communities start by modernizing control systems, improving data visibility and adding monitoring technologies over time.

We help communities plan and implement these solutions in scalable and secure ways. By combining engineering expertise with automation and digital infrastructure utilities can position themselves for a more efficient and resilient future.

The smart utility has arrived, and the communities that use these technologies now will be better prepared for tomorrow’s challenges.

There is no water problem we can’t solve together™.